2013 was a big year for the Institute of Medical Ethics (IME) as it recruited its first members of staff, set up its first office, begin taking online payments and became a membership organisation all within a 9 month period. It needed a partner to work with in order to make this huge change as simply and efficient as possible, and found one with Dataware through its SubscriberCRM software. After looking at several possible solutions the IME decided that the, seemingly unique, way that Dataware sells its product enabled it to start using a small element of its database and then grow into other areas without needing to pay any additional fees.
The way that members joining and booking conferences online are integrated simply into SubscriberCRM has meant that minimal staffing is required to manage the administration of these products freeing up staff to look at other areas of the business. The software is just one element of the relationship that the IME values as it builds the charity; the relationship that has been built with Dataware staff means that comments and questions on the product have been integrated in future software updates which makes the product fulfil more and more of the IME's needs as time goes on.