Blog

Following advice and recommendations from the Government and health authorities regarding Coronavirus, and to help protect the health and safety of our employees and the wider community, we have taken the difficult decision to temporarily close our office. We have stayed open for as long as possible, but we now feel this is the right and sensible time.

Our last blog looked at how CRMs may be more commonly associated with profit making businesses, but contrary to that belief, we identified how CRM software also plays a crucial role for Organisations, Associations, NFPs & Charities.

We are proud like to announce a partnership between SubscriberCRM and Ideal Postcodes.

SubscriberCRM has been working with organisations within the NFP sector for over 20 years, and during this time we have gained a deep understanding of the requirements and work processes that our customers follow.

We understand that ultimately, NFPs, Charities, and Member-based organisations regard their members and donors as being the heart and soul of their 'day to day' operations and consider data management and clear communication vital.

We have just released the latest update for SubscriberCRM.

Our Co-Founder & Managing Director Michael Gresham tells us why he enjoys having direct contact with his customers and the journey he goes on with them from initial demonstrations, all the way through to implementation & customer training.

The thought of switching your Customer Relationship Management software may seem daunting, and understandably so.

You may also be struggling to get full team/departmental buy-in due to a complicated interface. Afterall a CRM is only as good as the information that is entered into it.

Deciding whether or not to adopt a Customer Relationship Management Software solution for your organisation may feel like a huge undertaking, and one that may involve perceived upheaval and cost. It's fair to say there are common reasons why organisations are still yet to utilise a CRM and all are justified.

The term '360-degree customer view' may be one you have heard of but not fully understood, or you may be familiar with the term but may not have considered it for other organisation types including Charities, Fundraisers, NFP's, Institutes and Associations.

Technical Director Elliott Gresham tells us why every day at SubscriberCRM is different and why helping his customers is so rewarding. Elliott is part of the family business and has worked for SubscriberCRM for 14 years, continually learning new things that will help and benefit his customers.